An AI support agent that actually knows your store.
Most chatbots guess. Yours shouldn't. MySupportAgent is an AI customer support agent built for ecommerce: it answers your customers from your own products, policies, and live order data, and quietly hands your team anything it can't resolve. We're opening a private beta to a small group of Shift4Shop stores.
Free during the beta · We review every request and grant access in waves.
Real answers from your store, not generic chatbot guesses.
Instant answers, day or night.
"Where's my order?" "What's your return window?" "Is this in stock?" Your customers get an accurate answer the moment they ask.
It knows your orders and catalog.
It looks up real order status and tracking, and reads live product price and stock, so customers get the truth about their order and your products.
Your team only handles what matters.
Anything it can't resolve becomes a clean handoff, an email or a ticket in your store's CRM, so your people spend time on what needs a human.
Connect your store, train it, and embed, all in an afternoon.
Connect your store.
Link MySupportAgent to your Shift4Shop store so it can see orders and your live catalog. No developers, no migration.
Train it.
Point it at your policies, FAQs, and past support tickets. It learns how your team already answers and drafts its own instructions.
Add it to your site.
Match it to your brand, then link to its dedicated support page or launch it from anywhere on your site. Done.
Meet shoppers where they already are.
Your agent docks beside your store like a personal shopper, answering questions and surfacing the right product without sending anyone away. Matched to your brand, on your own site.
Wireless Headphones
Over-ear and in-ear, with active noise cancellation and all-day battery. Free shipping over $99.
Demo store shown. Your AI Agent runs on your own storefront, in your brand.
Everything it takes to answer like your best rep.
Answers from what it knows.
Trained on your store's facts, policies, topics, and quick answers, in your brand voice.
Order status & tracking.
Instant, verified order lookups so "where's my order?" answers itself.
Live product answers.
Real price and stock, shown as product cards customers can act on.
Clean handoff to your team.
Email or a ticket in your store's CRM, so nothing falls through.
Request beta access.
We're inviting a small group of Shift4Shop stores to put MySupportAgent on their storefront. Tell us where to reach you, and we'll review your store and email you when a spot opens.