Answer shoppers’ repetitive questions automatically.
MySupportAgent.ai is an AI Support Agent for ecommerce stores. It answers customer questions using your products, policies, and live order data, then hands off anything that needs your team. It’s like adding a customer service rep who never sleeps, never forgets a policy, and is ready to work the same afternoon you set it up.
14-day free trial · No credit card required
Real answers from your store — not generic AI guesses.
Skills that help your AI Agent answer routine questions — and turn more chats into sales.
It answers from your store’s facts, policies, and past tickets.
This isn’t a generic bot reading a help doc. Your AI Agent uses your store’s facts, policies, topics, quick answers, and past tickets — and replies in your brand voice.
See store knowledge →Verified order status and tracking, in seconds.
“Where’s my order?” answers itself. Your AI Agent looks up the verified order — status, ship date, and tracking — so customers get the truth instead of a guess.
See order status →Live product answers shoppers can act on.
Your AI Agent reads live price and stock from your catalog and answers with product cards — image, price, rating, and availability — so a question can turn into a sale.
See product answers →
It knows when to stop selling.
On your cart and checkout pages your AI Agent goes quiet — still there, still answering, but it won’t interrupt and it won’t start talking about sales, codes, or other products. The shopper has already decided. Let them finish.
See what your AI Agent resolves — and earns.
Your dashboard shows conversations handled, what your AI Agent resolved, and clean handoffs — plus assisted sales, so customer service reads as a profit center, not just a cost.
Explore the dashboard →Connect AI Agent, train it, and launch in an afternoon.
Connect your store.
Link MySupportAgent to your store so your AI Agent can use orders and your live catalog. No developers, no migration.
Let the setup guide you.
A guided first-run setup names your AI Agent, sets its tone and your brand color, and collects your store details — then drafts its instructions for you. Add your policies, FAQs, and past tickets whenever you’re ready.
Add it to your site.
Link to your AI Agent page, or launch it from anywhere on your site. Done.
Give your customers instant answers — and give your team their day back.
Start a free 14-day trial. No credit card required.