Free plan

Answer your shoppers’ questions. Free.

An AI Agent on your store that answers “where’s my order?” and product questions from your own store data. 10 AI conversations a month, unlimited Quick Answers, and on-site promo bars and pop-ups, all for $0.

$0
No card, no end date
10
AI conversations a month
Unlimited
Quick Answers
2 min
One-click install on Shift4Shop
Start free

No credit card · No end date · Upgrade any time from $19/mo

What you get on Free

A real support agent for your store, not a demo.

Connected to your store, it answers the questions shoppers ask every day, and helps you sell while it’s at it.

Order status & tracking

“Where’s my order?” answered in seconds.

Shoppers confirm their order number with their email or billing ZIP, and the agent replies with the real status and tracking from your store. No more inbox full of the same question.

Verified before any detail is shared
AI
AI Agent
Answering from your store
Has my order shipped yet?
AI
I can check! What’s your order number, and the email or billing ZIP you used?
#20931, sam@email.com
AI
Yes, it shipped Tuesday with USPS and should arrive Friday. Your tracking number is 9400 1118 9922 3344 5566 77.
Products & stock

Product questions answered from your live catalog.

Is it in stock? What sizes does it come in? How much is it? The agent answers from your catalog as it is right now, so shoppers get the answer while they still have the product in front of them.

AI
AI Agent
Online now
Do you have the trail runner in a size 10?
AI
Yes, the Ridge Trail Runner is in stock in size 10, in black and olive. It’s $89.00.
Is it waterproof?
AI
It’s water-resistant with a sealed toe box, so it handles puddles and wet grass, but it isn’t fully waterproof.
Quick Answers

Your most common answers, one tap away.

Write the answers you give every day, and they sit right in the widget. Shoppers tap and get your exact words instantly.

Unlimited, and never count as a conversation
Quick Answers
Where’s my order?Return policyShipping timesDo you ship to Canada?
Return policy
Returns are free within 30 days of delivery. Items must be unworn with tags attached. Start a return from your order confirmation email.
Campaigns

Promote your offers right on your store.

Run promo bars, bubbles, pop-ups, and inline blocks from your dashboard. A click opens the chat, so your offer comes with someone to answer the question that’s holding the sale back.

Views never count as conversations
Free shipping on orders over $50 · Ask us anything
Not sure about sizing? Ask me and I’ll help you pick.
Handoff to your team

Nothing falls through the cracks.

When a question needs a person, the agent emails the conversation to your team, so you can pick up right where the shopper left off. And if you ever use your month’s conversations, shoppers can still leave you a message.

New message from your AI Agent
To: support@yourstore.com
Shoppermaya.r@email.com
QuestionCan I change my shipping address?
ConversationIncluded in full
Your team gets the shopper’s details and the whole conversation, ready to follow up.
Also on Free

Make it yours, then watch it work.

Your brand on the widget

Your colors, logo, avatar, greeting, and launcher style, so shoppers see your store’s assistant.

English or Spanish

Set the widget and the agent to speak your shoppers’ language.

Trained on your store

Store facts, custom instructions, and your shipping, returns, and terms pages, plus one knowledge source of your own.

Dashboard & inbox

Every conversation in one inbox, with conversation metrics and shopper ratings.

Test as much as you like

Chats in the AI Agent Preview, and your team testing the live widget, never count toward your conversations.

Standard support

Help from our team when you’re connecting your store or setting up your agent.

Get started

Live on your store in three steps.

For Shift4Shop, BigCommerce, and WooCommerce stores.

1

Sign up in a minute.

Your store URL, email, and a password. No card, no approval queue.

2

Meet your agent.

It already knows your store. Ask it about your products and policies in the AI Agent Preview.

3

Go live on your store.

Connect your store and install the chat widget within 14 days. One click on Shift4Shop and BigCommerce, a short snippet elsewhere.

Room to grow when you’re ready.

Busy month? Launch is $19/mo for 50 AI conversations, five times Free. Upgrade in one click from your dashboard and keep everything you’ve set up.

Compare plans →

The Free plan, answered.

Yes. Free is $0 with no credit card and no end date. It stays free while your store is connected and the chat widget is installed on your storefront.

Put an AI Agent on your store today, for $0.

No credit card, no end date. Sign up, meet your agent, and go live in minutes.