AI support for ecommerce.
Connect customer questions to live products, variants, inventory, orders, policies, and approved knowledge — so shoppers get useful help before and after checkout.
- Verified order answers
- Inventory-aware recommendations
- Human handoff
- CX Analytics
Choose your ecommerce platform.
For Shift4Shop
Connect directly to live orders, products, inventory, promotions, store knowledge, and Shift4Shop CRM workflows.
Explore Shift4Shop →For BigCommerce
Give customers verified order updates and inventory-aware product guidance across complex catalogs — while keeping your existing helpdesk and human support workflow.
Explore BigCommerce →For Shopify
Add a focused ecommerce intelligence layer to your current Shopify support stack, with live product recommendations, verified order answers, and promotion support.
Explore Shopify →For WooCommerce
Connect with read-only REST API credentials to turn live products, variants, inventory, orders, and store policies into immediate customer answers — without building your own AI integration.
Explore WooCommerce →Built for ecommerce conversations.
Customers don’t ask questions in database fields. They ask, “Which one will work for me?”, “Is it available in blue?”, “Where’s my order?”, and “Can I return this?”
MySupportAgent connects those natural questions to live commerce data and store-approved knowledge. It only answers from information it knows, verifies customers before returning order details, and brings in a person when the conversation needs judgment.
Also built around what you sell.
Apparel & accessories
Answer sizing, fit, variant, availability, shipping, and returns questions so shoppers can buy with greater confidence.
Learn more →Health & supplements
Provide consistent, approved answers about ingredients, usage, subscriptions, shipping, and store policies — without letting the agent invent unsupported claims.
Learn more →Give customers answers grounded in your actual store.
Choose the conversation volume and capabilities that fit your store. Pricing and current plan availability live on one dedicated comparison page.